Cookie Policy

Understanding how we use cookies and tracking

Last updated: August 14, 2025

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help us provide you with a better experience by remembering your preferences and enabling essential functionality.

Essential Cookies

Required for basic site functionality and security.

Performance Cookies

Help us understand how visitors interact with our site.

Preference Cookies

Remember your settings and personalize your experience.

Essential Cookies

These cookies are necessary for our website to function properly. They cannot be disabled.

Cookie NamePurposeDuration
__sessionMaintains your login session and authentication stateSession
csrf_tokenProtects against cross-site request forgery attacksSession
theme_preferenceRemembers your dark/light mode preference1 year
cookie_consentStores your cookie preferences and consent1 year

Performance & Analytics Cookies

These cookies help us understand how users interact with our service so we can improve it.

Google Analytics
  • _ga - Distinguishes users (2 years)
  • _ga_* - Maintains session state (2 years)
  • _gid - Distinguishes users (24 hours)
  • _gat - Throttles request rate (1 minute)
Internal Analytics
  • cs_analytics - Feature usage tracking (1 year)
  • cs_performance - Page load times (30 days)
  • cs_errors - Error tracking (7 days)
  • cs_ab_test - A/B testing groups (Session)
Privacy Note:

All analytics data is anonymized and aggregated. We cannot identify individual users from this data.

Functional & Preference Cookies

These cookies enhance your experience by remembering your preferences and settings.

User Preferences:
  • • Language selection
  • • Dashboard layout preferences
  • • Content generation settings
  • • Notification preferences
  • • Sidebar collapsed/expanded state
  • • Recently used templates
Feature Settings:
  • • AI model preferences
  • • Content tone and style defaults
  • • Export format preferences
  • • Keyboard shortcuts enabled
  • • Tutorial completion status
  • • Feature tour progress

Third-Party Cookies

We work with trusted third-party services that may set their own cookies.

Stripe (Payment Processing)

Handles secure payment processing and fraud prevention.

  • __stripe_* - Payment security and processing
  • • Duration: Varies (session to 2 years)
Vercel (Hosting)

Provides website hosting and performance optimization.

  • __vercel_* - Edge caching and routing
  • • Duration: Various (session to 1 year)
Intercom (Support)

Powers our customer support chat system.

  • intercom-* - Chat functionality and support
  • • Duration: Up to 10 months
Mixpanel (Analytics)

Advanced product analytics and user behavior tracking.

  • mp_* - User journey and feature usage
  • • Duration: 1 year

Managing Your Cookie Preferences

In Creator Suite:
  • • Use our Cookie Consent Manager (banner)
  • • Access cookie settings in your profile
  • • Toggle analytics and marketing cookies
  • • Review and update preferences anytime
Open Cookie Settings
In Your Browser:
  • • Clear all cookies and site data
  • • Block third-party cookies
  • • Set cookie expiration preferences
  • • Enable "Do Not Track" headers

Chrome: Settings → Privacy → Cookies

Firefox: Preferences → Privacy → Cookies

Safari: Preferences → Privacy → Cookies

Important Note:

Blocking essential cookies may prevent parts of our website from working properly. Performance and preference cookies can be safely disabled without affecting core functionality.

Detailed Cookie Categories

Strictly Necessary
Cannot be disabled

Required for website functionality, security, and legal compliance.

Performance & Analytics
Optional

Help us understand usage patterns and improve our service.

Functional & Preferences
Optional

Enhance your experience with personalized settings and features.

Marketing & Advertising
Optional

Currently not used. We don't show third-party ads or track for marketing.

Policy Updates & Contact

Policy Changes:

We may update this policy when we add new features or change our cookie usage. Changes will be communicated through:

  • • Updated consent banner
  • • Email notifications for significant changes
  • • Notice on our website
Questions or Concerns:

Privacy Team: [email protected]

Technical Support: [email protected]

Need help with cookie settings?

Our support team can help you configure your privacy preferences.