Data Rights

Your data, your control

Last updated: August 14, 2025

Your Data Rights Overview

As a Creator Suite user, you have comprehensive rights over your personal data. We're committed to transparency and giving you complete control over your information in compliance with GDPR, CCPA, and other privacy regulations.

Access

View your data

Export

Download everything

Correct

Fix inaccuracies

Delete

Remove data

Right to Access Your Data

What You Can Access:
  • • All personal information we store about you
  • • Your account settings and preferences
  • • Content you've created using our platform
  • • Usage analytics and activity logs
  • • Billing and payment history
  • • Support interactions and communications
How to Access Your Data:
Self-Service Dashboard

View and manage most data directly in your account

Data Export Tool

Download comprehensive data package

Contact Support

Request specific data not available in dashboard

Right to Data Portability

Export your data in machine-readable formats to use with other services or for your own records.

Personal Data Export
  • • Account information (JSON)
  • • User preferences
  • • Profile settings
  • • Communication history
Export Personal Data
Content Export
  • • All generated content
  • • Video scripts (TXT/PDF)
  • • Blog posts (Markdown)
  • • Social media content
Export Content
Usage Analytics
  • • Activity logs (CSV)
  • • Feature usage statistics
  • • Performance metrics
  • • Timeline data
Export Analytics
Export Formats Available:
JSONCSVPDFMarkdown

Right to Rectification

What You Can Update:
  • • Account information (name, email)
  • • Profile details and bio
  • • Contact information
  • • Communication preferences
  • • Payment information
  • • Privacy settings
How to Make Changes:
Account Settings

Update most information directly

Profile Page

Edit personal details and preferences

Support Request

For changes requiring verification

Important:

Some changes (like email address) may require email verification. Historical data in backups may take up to 90 days to update across all systems.

Right to Erasure (Right to be Forgotten)

Complete Data Deletion

You have the right to request complete deletion of your personal data from our systems. This action is permanent and cannot be undone.

What Gets Deleted:
  • • Your account and profile information
  • • All generated content and projects
  • • Usage history and analytics
  • • Communications and support tickets
  • • Billing history (after legal retention)
  • • Cookies and tracking data
Deletion Options:
Account Deactivation

Temporary suspension with data retention

Selective Deletion

Remove specific data categories

Complete Erasure

Permanent deletion of all data

Legal Retention Exceptions:
  • • Financial records (7 years for tax purposes)
  • • Legal dispute documentation
  • • Fraud prevention data
  • • Regulatory compliance requirements

Additional Data Rights

Right to Restrict Processing

Limit how we use your data while keeping it stored. Available when:

  • • You contest data accuracy
  • • Processing is unlawful
  • • You need data for legal claims
  • • You object to processing
Right to Object

Object to data processing based on legitimate interests, including:

  • • Direct marketing communications
  • • Profiling for marketing
  • • Analytics and research
  • • Automated decision-making
Right to Withdraw Consent

Withdraw consent for optional data processing at any time:

  • • Marketing communications
  • • Optional analytics cookies
  • • AI model improvement
  • • Third-party integrations
Right to Complain

File complaints with supervisory authorities if you believe your rights are violated:

  • • Your local data protection authority
  • • EU data protection authorities
  • • State attorney general (US)
  • • Industry regulatory bodies

How to Exercise Your Rights

1
Self-Service

Use your account dashboard for most data management tasks

Go to Dashboard
2
Email Request

Contact our privacy team for complex requests

Email Privacy Team
3
Support Ticket

Create a support ticket for tracked requests

Create Ticket
Response Timeframes:

Simple Requests: Within 24-48 hours

Data Exports: Within 5 business days

Complex Requests: Within 30 days (GDPR)

Deletion Requests: Within 72 hours to start

Contact Our Privacy Team

Data Protection Contact:

Privacy Officer: [email protected]

Data Protection Officer: [email protected]

Legal Team: [email protected]

When Contacting Us, Include:
  • • Your account email address
  • • Specific right you want to exercise
  • • Detailed description of your request
  • • Preferred method of response
  • • Any supporting documentation

Ready to exercise your data rights?

We're committed to making data management simple and transparent.