We offer a full 30-day money-back guarantee on all paid subscriptions. If you're not completely satisfied with Creator Suite, we'll refund your payment—no questions asked.
Full refund period
Full payment returned
Processing time
Getting your refund is simple and straightforward. Choose the method that works best for you:
Log into your Creator Suite dashboard
Go to Billing → Manage Subscription
Click "Request Refund" and follow the prompts
Receive confirmation email and refund within 5-10 business days
Email us at [email protected]
Include your account email and reason for refund
We'll respond within 24 hours
Refund processed after confirmation
You'll receive an automatic confirmation email with your request details.
Our team reviews your request. Most are approved automatically if within guidelines.
Refund is processed through Stripe and sent to your original payment method.
The refund appears in your account. Exact timing depends on your bank or card issuer.
International refunds may take up to 15 business days due to banking processing times and currency conversion requirements.
To prevent refund abuse, we may limit refunds to one per customer per year. Customers with excessive content generation before requesting refunds may receive partial refunds.
We process all legitimate refund requests in good faith. If you have unique circumstances not covered by this policy, please contact us—we're here to help.
Our billing team is here to help with any questions or concerns.