Privacy Policy

Your privacy is our priority

Last updated: August 14, 2025

Introduction

At Creator Suite, we believe your personal information belongs to you. This Privacy Policy explains how we collect, use, protect, and share your information when you use our AI-powered content creation platform.

We are committed to transparency and compliance with international privacy laws, including GDPR, CCPA, and other applicable regulations. By using our service, you agree to the practices described in this policy.

Information We Collect

Information You Provide:

  • • Account information (name, email, password)
  • • Profile details and preferences
  • • Content you create using our AI tools
  • • Payment and billing information
  • • Communications with our support team
  • • Feedback and survey responses

Information We Collect Automatically:

  • • Device information and identifiers
  • • IP address and location data
  • • Usage patterns and preferences
  • • Browser type and version
  • • Cookies and similar technologies
  • • Performance and error logs

How We Use Your Information

Service Provision
  • • Deliver AI content generation
  • • Maintain your account
  • • Process payments
  • • Provide customer support
Improvement
  • • Enhance AI models
  • • Analyze usage patterns
  • • Debug and optimize
  • • Develop new features
Communication
  • • Send service updates
  • • Security notifications
  • • Marketing (with consent)
  • • Policy changes

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share information in these limited circumstances:

Service Providers:
  • • Payment processors (Stripe)
  • • Cloud hosting services (AWS/Vercel)
  • • Email service providers
  • • Analytics platforms
  • • Customer support tools
Legal Requirements:
  • • Comply with legal obligations
  • • Respond to lawful requests
  • • Protect our rights and property
  • • Investigate violations
  • • Ensure user safety

Data Security & Storage

Security Measures:
  • • End-to-end encryption in transit
  • • AES-256 encryption at rest
  • • Regular security audits
  • • Multi-factor authentication
  • • Access controls and monitoring
  • • SOC 2 Type II compliance
Data Retention:
  • • Account data: Until deletion requested
  • • Generated content: 90 days after deletion
  • • Usage logs: 2 years maximum
  • • Payment records: 7 years (legal requirement)
  • • Marketing data: Until opt-out

Your Privacy Rights

You have comprehensive rights regarding your personal information:

Access & Control
  • • View all your data
  • • Download your information
  • • Correct inaccuracies
  • • Update preferences
Deletion & Portability
  • • Delete your account
  • • Remove specific data
  • • Export your content
  • • Transfer to other services
Communication
  • • Opt out of marketing
  • • Limit processing
  • • Object to certain uses
  • • File complaints

Exercise Your Rights:

Contact us at [email protected] or use the settings in your account dashboard. We respond to requests within 30 days.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience. See our Cookie Policy for detailed information.

Essential Cookies:

Required for basic functionality, security, and authentication.

Analytics Cookies:

Help us understand usage patterns and improve our service.

International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards through:

  • • EU Standard Contractual Clauses
  • • Adequacy decisions by relevant authorities
  • • Certification schemes and codes of conduct
  • • Your explicit consent where required

Children's Privacy

Creator Suite is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will promptly delete such information.

Policy Updates & Contact Information

Policy Updates:

We may update this policy to reflect changes in our practices or applicable laws. We will notify you via email or prominent notice on our website 30 days before any material changes take effect.

Contact Us:

Privacy Officer: [email protected]

Data Protection: [email protected]

General Inquiries: [email protected]

Questions about your privacy?

We're here to help. Contact our privacy team anytime.

Get Privacy Support